Policy & Terms

Tyre Limited Warranty

The tyre limited warranty is provided by the manufacturer for a period of 1 year or 60,000 km whichever comes earlier regarding on their policy against manufacturing defects that will be examined by their authorised agents/representatives,  except for china tyres.

Claim procedure for tyre limited warranty:

  • Only agent guaranteed tyres and batteries are sold.
  • Proper proof of purchase is required at the time of submission of tyre for inspection.
  • Tyre will be sent for inspection by the authorised personnel of the manufacturer.
  • Total inspection process may require 2-3 weeks time.
  • Manufacturer's authorised personnel's report will be final.
  • During the claimed tyre's inspection, customer may have to purchase a new tyre.
  • If an allowance is approved on claim tyre by the manufacturer agent, that amount will be refunded to the customer.

Tyre limited warranty does not cover the following:

Damage caused by road hazards (not limited to bruises, snags, bulges punctures, cuts, impact brakes, chips, stone drills and scales), theft, fire or collision.

Conditions arising from improper tyre/vehicle maintenance or use not limited to:

  • Excessive noise complaints from tyre/wheel assembly.
  • Damage caused by abuse sudden braking vandalism, racing, tyre spinning or other competitive activities.
  • Excessive or Irregular tread wear due to incorrect inflation; vehicle misalignment; overloading; failure to rotate tyres and poor or defective mechanical condition to brakes, shocks and wheels or other factors attribute to the vehicle or the wheel.
  • Any tyre that has run with low inflation pressure or under inflate.
  • Tyres submitted for a mileage adjustment that have worn out unevenly and or show a difference or 2 mm between major tread grooves or between the front and rear sets.
  • Tyres with removed DOT identification  number or rendered illegible,  improper application,  not limited to:
  • Incorrect size and load rating for the vehicle.
  • Damage, deterioration or corrosion from using oil-based chemicals, balancing substances, water-based sealers or flammable gases.

Improper mounting, balancing or repair not limited to:

  • Damage caused by incorrect mounting or dismounting of the tyre, incorrect wheel size, water or other materials trapped inside the tyre while mounting,  or failure to keep the tyres balanced.
  • Damage due to improper repair materials or procedures.
  • Improper tyre mounting,  tyre/wheel assembly imbalance.
  • Invoice and Warranty Card is mandatory for Battery Warranty Claim.